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We women have long been taught to avoid
anger, not only the expression of it, but the experience
of it. We swallow our anger (“it’s not worth fighting
over”), or we deny it entirely because we are supposed
to be the nurturers, the soothers, the peacemakers, the
steadiers of rocked boats. We can keep peace and hold
relationships in place as though our lives depended on
it.
Or, if we do allow ourselves to
experience and express our anger, we soon learn that
it’s not easy to manage our anger effectively, with
dignity, clarity, and strength. We may experience and
express our anger too intensely, too quickly, and that
gets us nowhere.
Though feeling anger signals that there
is a problem at hand, venting anger does not help solve
it. Venting may even prevent change by reinforcing old
rules and patterns in a relationship. When emotional
intensity is high, many of us seek to change the other
person ("it's your fault!"), and we fail to exercise our
power to clarify and change our own selves.
Those of us who are locked into
ineffective fighting, complaining, and blaming suffer as
deeply as those of us who dare not feel or express anger
at all. These two styles of managing anger may look as
different as night and day, but they are two sides of
the same coin. In the end, we both end up feeling
helpless and powerless. And nothing changes.
Here are 12 do’s and don’ts from my
book, The Dance of Anger. Our goal is to learn to use
the energy of our anger as a tool for change, in the
service of strengthening both ourselves and our
important relationships. We can all learn to identify
the true sources of anger and to use our anger as a
powerful vehicle for creating lasting change.
Anger Do's and Don'ts
1. Do speak up when an issue is important to you.
Obviously, we need not personally
address every irritation or injustice that comes along.
Simply letting something go can be an act of maturity.
But it is a mistake to stay silent if the cost is to
feel bitter or resentful. We devalue ourselves when we
fail to take a stand on things that matter to us.
2. Don't strike when the iron is hot.
If your goal is to change an entrenched pattern, the
worst time to talk about it may be when you are feeling
angry or intense. If your temperature starts rising in
the middle of a conversation, you can always say, “I
need a little time to sort out my thoughts. Let's set up
another time to talk about this some more.” Seeking
temporary distance is not the same as a cold withdrawal
or an emotional cutoff.
3. Do take time out to think about the problem and to
clarify your position.
Before you speak
out, ask yourself these questions: “What is it about
this situation that makes me angry?” “What is the real
issue here?” “Where do I stand?” “What do I want to
accomplish?” “Who is responsible for what?” “What,
specifically, do I want to change?” “What are the things
I will and will not do?”
4. Don't use below-the-belt tactics. These include: blaming, interpreting, diagnosing,
labeling, analyzing, preaching, moralizing, ordering,
warning, interrogating, ridiculing, and lecturing.
5. Do speak in "I" language.
Say, “I
think,” “I feel,” “I fear,” “I want.” A true “I”
statement says something about the self without
criticizing or blaming the other person, and without
holding the other person responsible for your feelings
or reactions. Watch out for disguised “you” statements
or pseudo-“I” statements. (For example, "I think you are
controlling and self-centered.")
6. Don't make vague requests.
(“I want
you to be more sensitive to my needs.”) Let the other
person know specifically what you want. (“The best way
you can help me now is simply to listen. I really don't
want advice right now.”) Don’t expect people to
anticipate your needs or do things that you haven't
asked for. Even people who love you can’t read your
mind.
7. Do appreciate the fact that people are different.
We move away from stuck relationships
when we recognize that there are as many ways of seeing
the world as there are people in it. If you’re fighting
about who has the “truth,” you may be missing the point.
Different perspectives and ways of reacting do not
necessarily mean that one person is right and the other
wrong.
8. Don't tell another person what they think or feel,
or what they should think or feel.
If
another person is angry in response to a change you've
made, don't criticize their feelings or tell them they
have no right to be angry. Better to say, “I understand
that you're angry, and if I were in your shoes, I might
be angry, too. But I've thought it over and this is my
decision.” One person's right to be angry does not mean
that the other person is to blame.
9. Do recognize that each person is responsible for
their own actions.
For example, if you
are angry about the distance between you and your dad
since he remarried, it is your responsibility to find a
new way to approach the situation. Don’t blame your
dad’s new wife because she “won’t let him” be close to
you. Your dad’s behavior is his responsibility, not his
wife’s.
10. Don't spin your wheels trying to convince others
of the rightness of your position. If
the other person is not hearing you, simply say, “Well,
it may sound crazy to you, but this is how I feel,” or,
“I understand that you disagree, but I guess we see the
problem differently.”
11. Do avoid speaking through a third party. For example, if you are angry with your brother,
don’t say, “I think my daughter felt terrible when you
didn’t come to her school play.” Instead, try, “I was
upset when you didn’t come. You’re important to me and I
really wanted you to be there.”
12. Don't expect change to come about from
hit-and-run confrontations. Change occurs slowly in
close relationships. If you make even a small change,
you will be tested many times to see if you really mean
it.
And one more. Don't get discouraged if
you fall on your face several times as you try to change
the way you manage your anger. You may find that you
start out fine but then blow it when things heat up.
That's part of the process, so be patient with yourself.
You will have many opportunities to get back on track
and try again.
Harriet Lerner, Ph.D, is a psychologist and
psychotherapist. An expert on relationships, she is the
author of 10 books, including the bestseller The
Dance of Anger, and most recently, The Dance of
Fear. Lerner’s books have been translated into more
than 30 foreign editions. For more information, see
www.harrietlerner.com.
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