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If your goal is to change an entrenched pattern, the
worst time to talk about it may be when you are feeling
angry or intense. If your temperature starts rising in
the middle of a conversation, you can always say, “I
need a little time to sort out my thoughts. Let's set up
another time to talk about this some more.” Seeking
temporary distance is not the same as a cold withdrawal
or an emotional cutoff.

Before you speak
out, ask yourself these questions: “What is it about
this situation that makes me angry?” “What is the real
issue here?” “Where do I stand?” “What do I want to
accomplish?” “Who is responsible for what?” “What,
specifically, do I want to change?” “What are the things
I will and will not do?”
These include: blaming, interpreting, diagnosing,
labeling, analyzing, preaching, moralizing, ordering,
warning, interrogating, ridiculing, and lecturing.

Say, “I
think,” “I feel,” “I fear,” “I want.” A true “I”
statement says something about the self without
criticizing or blaming the other person, and without
holding the other person responsible for your feelings
or reactions. Watch out for disguised “you” statements
or pseudo-“I” statements. (For example, "I think you are
controlling and self-centered.")
(“I want
you to be more sensitive to my needs.”) Let the other
person know specifically what you want. (“The best way
you can help me now is simply to listen. I really don't
want advice right now.”) Don’t expect people to
anticipate your needs or do things that you haven't
asked for. Even people who love you can’t read your
mind.

We move away from stuck relationships
when we recognize that there are as many ways of seeing
the world as there are people in it. If you’re fighting
about who has the “truth,” you may be missing the point.
Different perspectives and ways of reacting do not
necessarily mean that one person is right and the other
wrong.

If
another person is angry in response to a change you've
made, don't criticize their feelings or tell them they
have no right to be angry. Better to say, “I understand
that you're angry, and if I were in your shoes, I might
be angry, too. But I've thought it over and this is my
decision.” One person's right to be angry does not mean
that the other person is to blame.
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